Our ground delivery means that your item will ship via small parcel and will be delivered by UPS, FEDEX, or USPS.
We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.
Our curbside delivery means that your item will be arriving via a freight carrier to the shipping address provided. It is your responsibility to transport your items into your home from the delivery truck. Although many drivers might assist you, it is not their responsibility to do so. Several freight companies offer additional services to help you move items from the truck into your home or office. Once you receive your tracking information from us, please contact the shipping company directly to inquire about these options. If additional services are arranged, you will be responsible for paying the shipping company directly for their services.
Our front door delivery means that your item will be delivered by the driver to the ‘first dry area’ at your delivery location. This can include your garage, foyer, porch or inside the threshold of your door. The product will not be carried up stairs inside your home. The product will remain in its original packaging and the driver will not assemble your items. If you live in an apartment building above the first floor of the building, we recommend upgrading to the room of choice.
Room of Choice
Our room of choice delivery means that your item will be delivered by a 2 man delivery team inside your residence to the room that you choose. They will carry he product up to one exterior flight and one interior flight of stairs. The product will remain in its original packaging and the delivery team will not assemble your items. If you need the product moved up additional flights of stairs, the service is available for an additional charge. Please contact us for further information.
Full Assembly Service
Our full assembly delivery means that your item will be delivered by a 2 man delivery team inside your residence to the room that you choose. The product will be unpacked and 30 minutes of light setup that requires basic tools (i.e. pieces will be screwed or bolted together, pieces will be set up together or on top of each other) All debris will be removed. The delivery team will carry the product up one flight of exterior and one flight of interior stairs. If you need the product moved up additional flights of stairs or you require a longer assembly time, the service is available for an additional charge. Please contact us for further information.